Support Center
We’re here to
help you win
every customer
moment
help you win
every customer
moment
Your Success is Our Priority
Whether you need a quick answer, step-by-step guidance, or one-on-one help, our Support Center is designed to keep your MtejaLink running smoothly.
Help Library - Self-Service 24/7
Find answers instantly with our easy-to-follow guides and FAQs.
- Step-by-step instructions with screenshots.
- Troubleshooting tips for common issues.
- Short videos for quick learning.
Live Chat Support
Chat with our team directly from your MtejaLink dashboard.
- Available during business hours.
- Perfect for urgent or quick questions.
- We’ll send you the conversation summary after the chat.
Email Support
For detailed or non-urgent issues:
info@lollatechnologies.com
- Send us your question with details.
- Attach screenshots if needed for faster help.
Onboarding & Training Calls
We’ll guide you through:
- Account setup and customization.
- Adding menus, feedback questions and promotions.
- Using analytics to improve service.
Priority Support for Advanced Users
For businesses using Advanced Ticketing (Mteja360):
- Faster response times.
- Direct access to senior support specialists.
- SLA-backed assistance for mission-critical requests.
Report an Issue
From your dashboard, you can raise a support ticket instantly.
- Track progress in real-time.
- For urgent service interruptions, use Live Chat.