Hospitals & healthcare

Patients should not have to chase people for non-clinical service issues.

Mteja360 helps service, operations and patient-experience teams manage requests and complaints around reception, billing, facilities, hospitality and other non-clinical journeys.

Use Mteja360 for the service journey - not as the clinical record.

Patient/visitor service requests

Facilities and non-clinical support

Complaints and service recovery

Experience feedback

Escalation and executive visibility

Integrations with hospital systems where required