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Step 1: Enter Your Numbers

Average Value per Customer

Example: A hotel guest spends KES 7,500 per stay. A student pays KES 50,000 per term. A bank client deposits KES 200,000.

Customers Lost per Week or Month

Think about complaints, dropouts, or unhappy clients who never come back.

Number of Locations/Branches

Hotels = properties, schools = campuses, banks = branches, restaurants = outlets.

Your Plan Cost (Pro or Enterprise)

Choose your estimated plan cost: from KES 25,000/month (Pro) or KES 60,000+/month (Enterprise).

Step 2: See Your Annual Loss Without Mteja360

Formula

Lost Customers × Average Value × 12 Months × Locations

This shows how much you’re losing every year because you don’t capture and fix customer issues.

Step 3: Compare with Mteja360 Investment

Annual Mteja360 Cost = Plan Price × 12 Months

ROI = (Annual Loss – Mteja360 Cost) ÷ Mteja360 Cost

Example Scenarios

Hotel

(Single Property)
  • Average spend per guest: 7,500
  • Guests lost per week:10
  • Annual loss:KES 3.9M
  • Mteja360 Pro:KES 300,000/year

ROI = Over 12x return

Restaurant Chain

(10 Outlets)
  • Average spend per diner: KES 2,000
  • Diners lost per week (per outlet): 20
  • Annual loss: KES 20.8M
  • Mteja360 Enterprise: KES 1.2M/year

ROI = Paid back by saving just 6 students

School

(Multi-Campus)
  • Average annual fee per student: KES 120,000
  • Students lost per year:5
  • Annual loss:KES 600,000
  • Mteja360 Enterprise:KES 720,000/year

ROI = Over 17x return