<ol><li>&nbsp;Log in to your Mteja360 Mobile app. <br></li><li>&nbsp;Go to “My Brands”. <br></li><li>&nbsp;Select the Brand which you would like to raise a complaint.</li><li>&nbsp;Tap on "Ask for Help". <br></li><li>&nbsp;Enter/Type in your complaint/request on the Help Page. <br></li><li>&nbsp;Upload any supporting images to help the Business understand your query faster. <br></li><li>&nbsp;Tap the "Submit" button. <br></li><li>&nbsp;Someone from the Brand/Business will handle the request or get in touch via call/SMS.</li></ol>

<div> Not to worry!!</div><div><br></div><div><ol><li>Simply tap on the Forgot Password tab in the Log In page. <br></li><li>Go to your email and click on the link sent by the Mteja360 Team. The link will redirect you to a new Mteja360 web page where you will need to reset your password.</li><li>Enter your new password and click “Save”. Step 4. You can proceed to log in.</li></ol></div>

<ol><li>Click on the “Start Free 15-Day trial” tab on any of the Mteja360 Web Pages. <br></li><li>Enter your Business Email and Create a Password.</li><li>Verify your Log In credentials by clicking on the link sent to your email address.</li><li>Wait 24 Hours for approval by the Mteja360 administrator. <br></li><li>You will receive an approval email. Click on the link or go to “Log In” on the Mteja360 website.</li></ol>

<div>It’s simple, easy and convenient to use. <br></div><div><br></div><div><ol><li>A customer raises a request to a business/brand using the Mteja360 Mobile App.</li><li>The business gets notified of the request on their integrated Mteja360 Dashboard. <br></li><li>The business addresses and solves the request in a strict timeline, almost immediately, so as to reduce negative reviews. <br></li><li>The Customer's issue is solved. <br></li><li>The Customer rates and comments on the experience on the Mteja360 Mobile App. The business can view all comments, rates and feedback on the Mteja360 platform.</li></ol></div>